Monthly Archives: November 2009

Bejeweled moves

Recently, before boarding a transatlantic flight, I caved to the impulse to buy an iPhone app, and $2.99 later I was the proud owner of Bejeweled 2, the only game in the app store that I’d ever heard of. By … Continue reading

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1 in 100

At a dinner recently, guests were asked to go around the table and share what was on their mind.  One guest said, “I often imagine myself on a platform, waiting for a train, with 100 other people.  And I think … Continue reading

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The next day test

I gave a speech the other day that was fine.  I said what I wanted to say, made the points that I wanted to make. But fine, I fear, is forgotten.  Fine isn’t remembered when a person walks out of … Continue reading

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Charter for Compassion

Beautiful fulfillment of Karen Armstrong’s TED wish. You can get more information and sign and share the charter here.

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Original passion

I recently came back from a weeklong trip to Europe and was swapping stories with my wife about the week. She admitted what I already knew, that my five-year-old son has started to really notice my absence when I travel … Continue reading

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Pleasantly Persistent

Someone left me a voicemail the other day in which she said, “I know we keep missing each other, so I thought I’d try again.  And hope that you appreciate my being pleasantly persistent.”  Somehow, the way she said it, … Continue reading

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One month later…the NY Times on Kiva

In case you missed it, the New York Times has picked up the Kiva story.  What I’m struck by is: The story was broken by David Roodman in his original blog post. How quickly the conversation spread online, including response … Continue reading

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Breaking point

When do you push so hard that customers get to the breaking point?  And do you think you hear much from them until the moment when they’ve had it with you? Here’s what you have to do in order NOT … Continue reading

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Last year, 71 out of the 42,000 entrants in the New York City Marathon cheated in some way.  None did so as spectacularly as Rosie Ruiz, who rode the subway in the 1979 NYC marathon and was exposed as a … Continue reading

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