In my forever battle to beat back my (Outlook) Inbox, I’m in the middle of a tweak that I’m enjoying.
I switched over to show all conversations as “threaded” conversations. This is standard in Gmail and is the default on my iPhone but I’ve never done it in Outlook and had turned it off on my iPhone (it’s on again).
It’s taken some getting used to, but one week in I’m finding getting through my Inbox feels easier and faster, and overall it’s less work to keep track of things.
The way you do this on Outlook is under the “View” menu, click on “Show Conversations.” As a bonus click on “Show Messages from Other Folders” and then you’ll see your own sent replies as well as any filed messages (if you file into folders, which I don’t).
It takes some getting used to, especially because in Outlook there’s no “RE:” in the subject line, so everything feels like a new message. That’s confusing but otherwise I like it.
…asks the helpful critic.
Why has this project lost its mojo?
Why aren’t we wowing our customers?
Why do we keep missing our deadlines?
Why hasn’t the tough decision been taken?
Why aren’t we getting to the heart of the issue?
Good to raise the question. Much better, though, to realize that every single one of these questions offers an opportunity for leadership with a big and small “L.”
Leadership is not about authority or seniority or permission. It is about stepping up, taking the risk that others won’t, taking a point of view, putting yourself on the line. It’s about saying the things you wish someone else (your boss, your colleague, the young new member of your team) would say. It’s about grabbing the agenda, or ending the meeting early, or even walking with a new sense of purpose. It’s about changing something in your own behavior in a way that shifts the structures and the attitudes of everyone around you.
We know you’re smart enough to ask the tough questions. What we need more of is the courage to lead.
We read you because you are you. Because you sound like you, talk like you.
You are identifiable, clear, and you have a point of view. Whether that is polished or rough, grammatical or not…whether you use ellipses and start your sentences with “and” are all part of what make you you.
We read you because you teach us, or challenge us, or make us laugh.
You give us a feeling we’ve come to expect most of the time, and a feeling that surprises us some of the time.
By reading you we tell ourselves a little something about who we are. When we share what you’ve written with others, we are sharing what you’ve said and, also, shared a glimpse of what makes us us.
We can’t read “you” (an identifiable someone) if we can’t identify you, if you don’t sound like something.
If you’ve read this far and are still nodding, you’ve got no choice but to conclude that your organization’s voice isn’t supposed to sound like nothing and no one. If you’re nothing and no one, we won’t miss you when you’re gone.
“What if this story this guy is telling me isn’t true? What if he, 70 years old, scraggly hair, sitting in a wheelchair, knee brace on his left leg, with a couple of bags and a book on his lap, didn’t really lose his place in Hurricane Sandy? What if that’s not what pushed him over the edge and shoved him back into a life of homeless shelters and benefits checks that don’t go far enough?”
Sure, that goes through my head.
But as I stand there listening I cannot help but stand face-to-face with my own good fortune, all the challenges I don’t face every day, all the barriers that aren’t in my way.
So, instead, I endeavor to think, “maybe this is a chance to help. Maybe a little bit will make a difference. Maybe experiencing the indignity of asking for money on the subway is something that this articulate guy shouldn’t have to go through.”
Maybe the chance to help even a little is a chance worth taking.
“I’m not saying that…” = “I AM saying that…”
“By the way…” = “The most important thing to me is…”
“I’ll be brief…” = “You’d better make yourself comfortable.”
“Oh, one last thing…” = “Listen up.”
“I’d like this presentation to be a real dialogue…” = “Shut up and listen…”
I hadn’t been paying much attention to the Heartbleed vulnerability, but a colleague talked me through it and I thought I’d share what I learned.
By way of background, Mashable calls the Heartbleed bug “one of the biggest security threats the Internet has ever seen.”
From what I understand, passwords may have been compromised for many of the Internet’s most popular services, including Facebook, Google, Yahoo, YouTube, Dropbox, etc. (full lists from Mashable and CNET).
Even though all of these site have now addressed the vulnerability, there is no way to know whether passwords have been stolen and, if they have, when your account might be hijacked.
So, to be safe:
- I changed my passwords on all of those services
- I enabled two-step verification wherever I could. All this means is that if I want to log in to my Gmail or Dropbox or whatever else from a new device, I will have to enter a code that will be sent by text to my phone.
Other hints, since finding where to change your passwords is a hassle:
- For Google, click on the top-right (on your picture) and then click on Accounts and then Security
- For Yahoo!, click on the gear in the top right and then on “Change Your Password” under “Sign in and Security”
- For Facebook click on the little arrow next to the padlock on the top right, and then on Settings.
- For Dropbox click on your name and then Settings and then Security
It’s worth the 5 minutes it takes to do this. And since you probably have the day off today, you have the time to do it.