Subscribe
My Generosity Experiment
-
Tag Archives: relationships
24 hours
I keep wondering what people are getting at when they put a huge effort into shaking hands, making conversation and swapping business cards and then disappear off the face of the earth. Almost as bad is following up days or … Continue reading
Not transactional
Of course no one says that they have a transactional approach to fundraising. How could you admit to such a thing? But to get beyond transactions means that donors are not numbers to you. It means that after people give … Continue reading
Systems and caring
Do you have a system in place that helps you let your customers (donors) let you know that you care? What I see more often is that people either: Care about customers (donors) but don’t have a system Have a … Continue reading
Fundraising problem
Here’s the conundrum: transactions happen today, relationships build over months, even years. Real relationship-building doesn’t conform to rules of thumb or your annual targets. Also, if you’re building from scratch, it could take years to get from here to there. … Continue reading
Speaking of email
What do you do when you’re running around and don’t have time to reply to an important message? How about: “Thanks for this, just wanted to let you know I received it…I’ll reply in full in the next 48 hours.” … Continue reading
Small talk
Americans are famous for wanting to just “get down to business” in meetings. Maybe a few minutes of chit-chat about the Yankees game or the weather, but otherwise, let’s get to the important stuff. The misconception is that the meeting … Continue reading
Keith Ferrazzi on trust, vulnerability, and deliberate relationship-building
Keith Ferrazzi, author of Never Eat Alone and Who’s Got Your Back, gave a fascinating talk yesterday at The New York Forum (event livestream is here – the Forum is from June 20-21st, my panel is this afternoon). It was … Continue reading
Why sweat the small stuff?
Yesterday I wrote a post about making sure to get the font right in emails you send out. The day before I reflected on responses to the simple question, “How are you doing?” Why sweat such small stuff in a … Continue reading
If the only time I hear from you
If the only time I hear from you is… …when you want me to look at something you wrote …or to help you get something published …or when you’re looking for an introduction to someone …or want to promote your … Continue reading
I owe you
A good friend was recently working on a freelance job on a very short deadline. She did a bang-up job, made her client look great, and sent in her bill for the hours she worked. The client responded: “I don’t … Continue reading
