Tag Archives: silence

Anything else?

So often in meetings we claim that we want to hear from folks but actually communicate that we’d like them to stay quiet. Open-ended questions, silences that last more than five seconds, smiling – people respond to those. “Anything else?”  … Continue reading

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Quiet, and silence

Pay attention, the next time you hear someone speak, to the difference between quiet and silence.  Quiet is the sound of people paying attention and listening actively.  But there are still rustling papers, people still shift in their seats, adjust … Continue reading

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That moment

You know that moment when you ask for something really big?  Big enough that it makes you nervous and makes the person you’re asking nervous? Your empathy will scream out for you to rescue the person – and you – … Continue reading

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